Weatherbee hires experienced consultants to work with clients, teach and develop products. Weatherbee is fortunate to have a cadre of Associate Consultants, not listed here, with extensive experience working in hospice settings.
Our highly qualified team work together to assist clients improve their operational performance, manage and find solutions to existing problems, develop best practices, and prepare for future change and challenges in the hospice industry.
Weatherbee consultants have had extensive experience working and managing hospice programs throughout the country. Whether large or small this expertise is evident in every project we undertake.
Heather Wilson is the Founder and Co-Owner of Weatherbee Resources, Inc. Heather is a nationally known expert on hospice regulations and a frequent presenter at State and national hospice meetings. She has authored numerous manuals to assist hospice programs with regulatory compliance, including:
- The Compliance Program Toolkit: Resources for Hospice Compliance Officers
- The HIPAA Privacy Rule: Compliance Resources for Hospices (with Mary Michal and Jay Mahoney)
- HIPAA Privacy Training in a Binder
- The HIPAA Security Rule: Compliance Resources for Hospices
- Hospice Policies & Procedures
- Hospice Regulatory Policies and Procedures
- The QAPI Requirement: Resources for Hospice Programs (with Melanie Merriman and Martha Tecca)
- CoPs in a Book: The Final Edition
- HIPAA Omnibus Rule: What Hospices Need to Know and Do
- The Hospice Item Set: A Step-by-Step Implementation Guide (with Melanie Merriman)
In 2007, Heather founded and developed the Hospice Education Network (HEN) into the leading provider of online education for hospice and palliative care programs and professionals. HEN was sold to Relias Learning in 2013 and continues to be used by Weatherbee as an online education platform for its consulting clients. With Joy Barry, the co-owner of Weatherbee Resources, Heather developed the Hospice Regulatory Boot Camp, an intensive workshop provided across the country since 2006 and attended by thousands of hospice professionals.
Heather began her career as a French teacher, taught theology and worked as a pastoral psychotherapist. She has a degree from the Sorbonne, an MA in Religious Education from Fordham University, an MA in Counseling Psychology from New York University, and a Ph.D. in Pastoral Psychology from Boston University. Her doctoral dissertation was one of the first empirical studies on the topic of forgiveness.
Joy Barry is a Principal and Co-Owner of Weatherbee Resources, Inc. As a registered nurse with over 30 years of healthcare experience, Joy's clinical and administrative expertise – coupled with a thorough understanding of regulatory compliance, standards of practice, and industry challenges - make her a much-sought-after consultant and leading hospice expert.
Joy guides the research and development cycle from concept-to-market, thus ensuring that Weatherbee products and services are innovative, relevant and help hospice programs manage operational and regulatory challenges alike. Ensuring that Weatherbee offers fiscally-conscious, goal-driven consulting services that complement each hospice's unique, mission-critical initiatives is Joy's highest priority.
As a Legal Nurse Consultant (LNC), Joy oversees forensic clinical record audits and often testifies on behalf of hospice providers as an industry expert. Joy participated in drafting complex hospice-related Corporate Integrity Agreements, and supervised the provision of independent verification services with monthly compliance reports to the Centers for Medicare and Medicaid Services. Under Joy's leadership and guidance, Weatherbee has assisted hundreds of hospices facing investigation by the Federal Bureau of Investigation, the Office of Inspector General, the Department of Justice, Zone Program Integrity Contractors, and other Medicare and Medicaid Program Integrity Contractors.
Joy is committed to nursing leadership and education and as such, is a featured speaker at state and national conferences. With her business partner, Heather Wilson, she developed the Hospice Education Network (HEN) into the leading provider of online education for hospice and palliative care professionals prior to its sale to relias Learning in 2013. She is also a co-developer and a permanent faculty member of Weatherbee's Hospice Regulatory Boot Camp - an intensive educational program utilized by hundreds of hospice programs for training staff on hospice regulations.
Joy earned a Masters degree in Education from the University of Massachusetts at Amherst with a specialty in consulting psychology and organizational development.
Carrie Cooley is the Chief Executive Officer for Weatherbee Resources. Carrie first joined Weatherbee in 2009 as an Associate Consultant and was hired as the Consulting Coordinator in 2012. In 2014, Carrie was promoted to Director of the Consulting Division and in July 2015, she assumed the Chief Operating Officer position and was promoted to CEO in January 2018. Carrie's operational, clinical, and regulatory expertise has been instrumental in her professional growth with Weatherbee and in serving Weatherbee's clients.
In her role as CEO, Carrie shares a leadership partnership with the President of Weatherbee and together are responsible for the strategic growth initiatives for Weatherbee, providing invaluable expertise to individual hospices and the entire field. Carrie's mission is to prepare and support hospices navigating the ever-changing regulatory hospice environment. Carrie and the Weatherbee team focus on delivering consulting services and education that is specifically tailored to meet each client's individual needs.
Carrie's regulatory expertise and extensive consulting experience includes forensic clinical record auditing, baseline compliance audits/mock surveys, interim management, clinical due diligence, and executive coaching. Carrie also works directly with clients' legal counsel in preparation for arbitration and other hearings; she serves as an expert witness. Weatherbee also works extensively with clients who are under a Corporate Integrity Agreement (CIA); Carrie and the Consulting team manage the Independent Review Organization (IRO) audit activities required by the Office of Inspector General (OIG). Carrie's excellent rapport with executives and staff alike – coupled with her regulatory and clinical acumen, and knowledge of best practices – assures excellent consulting outcomes.
Under Carrie's leadership, Weatherbee has assisted hundreds of clients under investigation by Zone Program Integrity Contractors (ZPIC), Benefit Integrity Support Centers (BISC), Recovery Auditors (RA), the Department of Justice (DOJ), and OIG.
As a member of Weatherbee's Speaker's Bureau, Carrie teaches a broad range of hospice, regulatory, and leadership-related topics nationally and is a member of the faculty for Weatherbee's renowned Hospice Regulatory Boot Camps. Carrie also frequently speaks at state and national hospice conferences on compliance-related topics.
Carrie is a registered nurse and holds a Master's degree from Samford University with a specialty in nursing leadership and healthcare finance.
Lynn Stange is the President of Weatherbee Resources. Lynn first joined the Weatherbee team as an Associate Consultant in 2006, and was promoted to Director of Consulting in 2007. In 2018, Lynn was promoted to President of Weatherbee Resources.
In her new role, Lynn's leadership partnership with the CEO includes responsibilities for strategic growth initiatives in the areas of compliance, quality, and education. Lynn works with consulting clients in the areas of Quality Assurance Performance Improvement (QAPI), mock surveys and compliance audits, Joint Commission accreditation, State Licensure preparation, plans of correction, pursuit of the Malcolm Baldrige National Quality Award, hospice acquisitions/sales, and program development. Lynn will also oversee all aspects of Weatherbee’s Hospice Compliance Network (HCN). Lynn’s breadth of experience with a variety of regulations and standards allows her to connect with clients quickly to aid them in identifying their most critical needs thereby assuring excellent outcomes.
Lynn is a nationally recognized speaker in both the hospice and compliance arenas, having spoken at both the National Hospice and Palliative Care Organization (NHPCO) annual Management and Leadership Conference and at the annual Health Care Compliance Association (HCCA) national conference. Lynn is a member of the NHPCO Regulatory Committee since 2014. As a member of Weatherbee’s Speaker’s Bureau, Lynn teaches on a variety of regulatory, compliance, and leadership-related topics and is a permanent faculty member of Weatherbee’s renowned Hospice Regulatory Boot Camp.
Lynn has been a registered nurse for 26 years with a Bachelor’s degree in nursing from Carroll College in Helena, Montana and a Master’s degree in Organizational Management from the University of Phoenix, Las Vegas. Lynn has been a State surveyor in both Montana and Nevada, and earned her Certification in Healthcare Compliance (CHC) in 2014.
Mary Geer is a Senior Consultant & Project Specialist with Weatherbee Resources. Prior to her promotion in January 2018, Mary was an Associate Consultant and has served Weatherbee clients since 2012.
Mary Geer spent eighteen years practicing law before becoming a Registered Nurse in 2006. For eight of those years, she also served as the Public Guardian for Charlotte County, Florida, during which time she addressed many end of life issues in both legal and clinical settings. After serving for two years on the Ethics Committee for Fawcett Memorial Hospital in Port Charlotte, Florida, Mary earned a Master Certificate in Bioethics from Medical College of Wisconsin in 2008. Prior to becoming a hospice nurse in 2010, Mary served as a hospice Volunteer for almost seven years. Her professional hospice experience also includes case management, administration, clinical management, compliance, professional development, and regulatory review.
The combination of Mary’s legal and clinical experience provides an excellent basis from which to review and evaluate program documentation, provide concise reports and plans of action, and assist with the appeal of denied claims. Mary draws on her years of advocating for Wards in the Public Guardianship program, as well as her deep interest in ethics, to work with management and interdisciplinary teams toward regulatory compliance and balancing effectiveness and best practices with the efficient use of resources.
Mary’s hospice work has included clinical administration, extensive document review and evaluation, regulatory compliance, investigations, Quality Assurance and Performance Improvement (QAPI) program evaluation, and audit participation on the internal, private and governmental levels. Her work for Weatherbee spans pre-billing and other clinical record audits; document and policy reviews; due diligence evaluations; Medicare Administrative Contractor (MAC) and Medicaid Integrity Contractor (MIC) audits; fraud and other investigations; on-site program assessment; research projects; and drafting independent expert opinion statements. Her clinical experience is enhanced by her years of experience in legal research, preparation and trial work, resulting in thorough work product and cohesive presentations.
Pauline is the Manager, Events & Operations having previously served as the HEN Administrator prior to the sale of the Hospice Education Network (HEN) to Relias Learning in 2013. In this position, she was at the center of operations for all activities related to HEN subscribers, exhibiting at trade shows, pre- and post-production of courses, managing HEN databases and working with HEN faculty.
With more than 30 years' experience in the administrative field, Pauline served in the U.S. Army for six years followed by administrative positions in the pharmaceutical and hospital industries. She is a Certified Administrative Professional with a specialty in Organizational Management through the International Association of Administrative Professionals (IAAP) where she has served as the local chapter's President, Certification, and Newsletter Chair.
Donna is the Project Assistant, joining Weatherbee Resources, Inc. in October 2008. Her primary responsibilities include providing administrative support for daily operations of the Consulting Division, handling a wide-range of secretarial and administrative functions, and assisting clients with consulting-related issues and needs.
With more than 20 years of administrative experience, Donna provides support to senior-level executives and their direct reports. In her role, Donna maintains the Consulting Division's vital internal systems and processes, and supports Weatherbee's extensive team of Associate Consultants.
Yuval is an Administrative Assistant at Weatherbee Resources, Inc. He has had a solid career providing administrative and account support in a variety of settings. At Weatherbee, Yuval is the first line of communication for all and greets every call and request with enthusiasm and efficiency. As the Customer Support Specialist, Yuval is responsible for order fulfillment and reporting, purchasing, exhibit preparation and administrative support.
Yuval earned his BA in English from Flagler College, St. Augustine, Florida.