CONSULTING
Weatherbee provides customized, state-of-the-art consulting services that are unmatched in the hospice industry.
Weatherbee Consulting
Weatherbee's executive and consulting teams assist hospices with acquisitional and organic growth, rightsizing and reorganizing, strategies for successful management and performance, qui tam and other investigations, and a host of compliance and improvement-oriented endeavors.
TPE & Appeals
Weatherbee assists hospices with Additional Development Request (ADR) submissions, appeals, and education to identify and mitigate risk exposure.
CHAP / Community Health Accreditation Partner Accreditation
If your hospice wants to stand out as a quality hospice provider, consider accreditation with the Community Health Accreditation Partner (CHAP). CHAP accreditation is an extension of your mission to provide quality hospice care.
Clinical Record Audits
How good is your team's documentation? Do you have systems and processes in place to give you confidence that every bill submitted will result in payment? Periodic external reviews of your documentation can identify potential issues before they become major problems.
Complaints
A critical component of a hospice's corporate compliance program is a mechanism for staff to report potential fraud and abuse. An effective reporting mechanism allows staff to raise concerns without fear of retaliation.
Compliance
Weatherbee works with hospices that have been targeted by the Centers for Medicare and Medicaid Services (CMS) and the Office of Inspector General (OIG) regarding their high percentage of long stay and/or facility-based patients; those in receipt of probe edits from Medicare Administrative Contractors (MACs); and, those hospices under the review of a Zone Program Integrity Contractor (ZPIC), Recovery Auditor (RA), and other organizations investigating payment-related issues.
Due Diligence
When seeking to acquire an established hospice program, conducting pre- and post-acquisition clinical due diligence is a crucial step in evaluating the overall feasibility and advisability of the acquisition as well as its subsequent success.
Independent Review
Weatherbee Resources can serve as your Independent Review Organization (IRO) for the purpose of reviewing all the data elements that substantiate your hospice's compliance with the Corporate Integrity Agreement (CIA) and evaluating the eligibility of patients to elect the Medicare/Medicaid Hospice Benefit.
Interim Management
Weatherbee provides interim management and coaching to assist hospices through periods of transition, filling vacant leadership positions, and providing coaching to new leaders ascending to senior positions in your organization.
Investigations/Audits
Any hospice can be selected for an investigation or audit. An investigation of any kind is disruptive to the organization, may damage your reputation in the community and could seriously threaten the financial viability of the program.
Mock Survey
The Improving Medicare Post-Acute Care Transformation Act (IMPACT) Act requires that the Centers for Medicare and Medicaid Services (CMS) ensure that each Medicare-certified hospice agency undergo a survey at least once every 36 months for the next 10 years. This requirement became effective in April 2015; however, many hospices have gone 5 or more years since their last survey and are uncertain what the outcome will be for their next CMS/State survey.
PEPPER
The Program for Evaluating Payment Patterns Electronic Report (PEPPER) summarizes your hospice’s Medicare claims in target areas that may be at risk for improper Medicare payments, allowing hospices to identify specific areas in need of focused attention.
Pharmacy Expertise
Pharmacy services are a requirement of the Hospice Medicare Conditions of Participation. These services, and responsibility for oversight of them, intersect numerous departments within a hospice. The absence of resident pharmacy expertise results in a knowledge asymmetry between the hospice and its pharmacy services providers.
Physician Advisory
Weatherbee offers advisory services for hospice Medical Directors and physicians, provided by well-qualified physician experts.
Staff Education
Weatherbee delivers the quality education of a national conference, tailored to meet your organization's needs and budget.
Whether you want on-site training for your clinicians or a primer on documenting eligibility for the Medicare Hospice Benefit, Weatherbee can help you achieve and exceed your goals.
"Relationships are the vital component of successful companies; creating multipliers of our mission, vision and values. When you begin your relationship with Weatherbee, it’s easy… Knowledge, Experience, Insights, Guidance, Truth, Transparency, and Interpretation in clear, easy to understand language from Carrie, Lynn, Nikki, Colleen, Steve and Dr. Templeton, to name but a few, have made the team from Weatherbee an extension of our family at FHC. It’s the best, most responsive consulting relationship I’ve ever initiated, and I trust them explicitly. The management team and providers at FHC echo my sentiments, and are multipliers of the Weatherbee experience."
-- Colin Robertson
Administrator, Family Hospice Care, CA