Exploring the Link between Employee Engagement and CAHPS Scores
On August 16, 2017, CMS unveiled the Hospice Compare website to allow consumers to compare hospice providers based on specific quality indicators. Although the hospice industry was initially a bit wary of how Hospice Quality Reporting Program (HQRP) data would translate into meaningful comparative data for consumers, the industry is now realizing that Hospice Compare is rapidly becoming one of the primary influencers for family members when selecting a hospice provider for th